Communication can be a challenge in the workplace and a very hard task. Module 3 will provide you information on communication in the workplace. You have the ability to question, argue and ask for help as employees and this module will give you the opportunity to explore and expand your communication and interaction skills with your colleagues in the work environment. Examples and communication techniques will be also included aiming to enhance your ability to communicate, to be understood, make friends and develop relationships.
The goal of this module is to give you some knowledge and examples of how to improving social communication, interaction and multi-tasking skills in the work environment.
After studying this module, you will achieve the following learning outcomes:
- Understanding and improving your “soft skills”
- Communication in the workplace
- Interaction with supervisor and colleagues in the workplace
- Problem solving in the workplace
- Multitasking as an employee
The module includes in total 4 topics